We purchased two Twin XL Platinum Adjustable Base with 12 in. mattress and are very pleased with both. The frames are well built, but heavy - if you like to rearrange furniture often it will require two strong people to move them. The mattresses are "medium firm" and comfortable for us. We purchased directly from the manufacturer and the service from Tim at the main store was exceptional. He quoted the price up front - none of the sales pitch typical of retail store personnel. As for paying extra for "white glove" installation, go for it unless you are fortunate to have a couple of strong persons available. (Each frame weighs about 185 lbs.) If you can manage the weight there is nothing particularly complicated about assembly. I think the term "white glove" would be more accurately described as "delivery and setup," because two guys from a moving company did the work - very polite and accommodating in terms of positioning the frames as desired, but not particularly knowledgeable about the workings of the product. There was one glitch in that the remotes would not control the beds separately, and the delivery guys were clueless.. Tim got us in touch with a person in their service company (Stephanie) and she was terrific and so apologetic about the problem. Eventually, she sent us new remotes and that resolved the issue. Overall, we would rate everything a "5" (glitch with remotes a rare occurrence) and would purchase the beds again.

LOVE my bed! Best sleep Ive had in Weeks! No pain with shoulder injury. Medium was perfect for me. I do have a question re adjustable ranges. The zero gravity I had been used to in a previous bed had foot and head both raising slightly equally. It’s how I always slept. This zero gravity puts the foot up so high you are inverted. That doesn’t seem correct? Also the TV button seems extreme...almost folds you in half! I adjust it manually so not a big deal but would like to know if something is wrong with bed or me! I like the light feature under bed very much.

Love the bed bases. My wife uses hers with a sleep number mattress, and my side has a purple mattress. We are both happy.

We got the split king and I'm so happy with it. My husband loves the massage feature, and I love being able to sit up in the morning and have coffee and read in bed. It's not the most beautiful bed, but it's so comfortable.