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Hassle-Free Returns, Guaranteed
At Sven & Son, your comfort is our priority. If you're not completely satisfied with your purchase, we’re here to help make the return process as smooth and straightforward as possible.
Return Information
Returns Made Simple for Your Peace of Mind
25-Year Manufacturer's Warranty
120-Night comfort guarantee
30-Days Money Back Guarantee
Free Shipping
Effortless Returns, Every Step of the Way
We offer our customers a stress-free 120-night comfort guarantee. If for some reason you are not fully satisfied with your mattress, we offer a one-time mattress exchange. Simply pick out another mattress and the cost of your original mattress will be applied to your new one. It’s that simple!
The 120-night comfort guarantee is only offered one time per mattress purchased. Warranty exchanges are not eligible for an additional guarantee unless original item is deemed defective. Some exclusions apply; sale items and mattresses sold as a bundle are not eligible.
Our adjustable beds are backed by our industry-leading warranty. Should you need to return your adjustable base, you will be responsible for costs of return shipping and a 20% re-stocking fee. Adjustable bases must be returned within 30 days of arrival. We will issue a refund minus return shipping. Please do not immediately discard the boxes your adjustable base ships in just in case there’s an issue. You can submit a request using our Help Request Form below.
For mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress of the same size.
Something wrong? We're here to help.
Help Request Form
