120-Night Sleep Guarantee
At Sven & Son, we offer our customers a stress-free 120 Night Sleep Guarantee.
If you are unhappy with the mattress you have chosen or it is just not right for you, don’t worry you can return it for a full and fast refund minus the transportation cost of $129* It really is just that simple!
Please note; Sven & Son will NEVER restock or resell a mattress once it has been opened. We may ask that you donate your unwanted item(s) to a local non-profit.
*The 120 Night Sleep Guarantee is only offered one time per mattress purchased. Warranty exchanges are not eligible for an additional guarantee unless original item is deemed defective. Some exclusions apply; sale items and mattresses sold as a bundle are not eligible.
Return Policy on Adjustable Bases & Bundles
At Sven & Son, we decided to make our return policy simple; pain free, clear and concise. We understand that sometimes the wrong size or type of mattress is chosen or maybe a friend gave a recommendation that worked perfect for them but doesn't really fit your needs. We are human too, we get it!
If you are not happy with your purchase we will work with you to make sure that you are 100% satisfied. Simply contact a member of our 5-Star rated customer service team and they are always happy to help! On mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress.
Our adjustable beds are supported by an industry leading warranty. Should you need to return your adjustable base, you will be responsible for costs of return shipping and in some cases a 20% re-stocking fee. If you have trouble with your bed, simply give us a call! You can also submit a request using our Return Request Form.