120-Night In Home Trial & Return Policy


120-Night Comfort Guarantee - Mattresses Only

At Sven & Son, we offer our customers a stress-free 120-night comfort guarantee. If for some reason you are not fully satisfied with your mattress, we offer a one-time mattress exchange. Simply pick out another mattress and the cost of your original mattress will be applied to your new one. It’s that simple! 

Please note: Sven & Son will NEVER restock or resell a mattress once it has been opened. We may ask that you donate your unwanted item(s) to a local non-profit.  

*The 120-night comfort guarantee is only offered one time per mattress purchased. Warranty exchanges are not eligible for an additional guarantee unless original item is deemed defective. Some exclusions apply; sale items and mattresses sold as a bundle are not eligible. 

 

Return Policy -  Adjustable Bases & Bundles

We work with you to make sure that you are 100% satisfied. Our adjustable beds are supported by an industry leading warranty. If you are not fully satisfied, contact us within the first 30 days for a full refund, minus return shipping. After 30 days and up to one 1 year, we will still refund your order minus return shipping, but we will require a 20% restocking fee. You can also submit a request using our Return Request Form. 

On mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress.