For 10 Years, Sven & Son will replace your mattress with a brand new Sven & Son mattress at absolutely no charge to you if deemed defective.
Your warranty remains valid if the mattress has been used on a platform bed or adjustable bed frame. (Mattress Can not be used on the floor)
If you are using a metal frame, the warranty shall be void if the foundation is not supported by a 5- or 6- legged metal bed frame on Queen or King size. Queen and King size frames must have a vertical center support. If you have a Full or Twin size bed, your warranty will be valid with the use of a 4-legged metal frame.
Warranty does not apply if bedding has been stained, burned, damaged or otherwise misused.
Your Sven & Son warranty is valid only to the original purchaser.
With all premium sleep products, certain body impressions will take place as your mattress adjusts and conforms to your particular body shape. This is completely normal and is part of the performance of your mattress. Indentations greater than 1" that persist over a 24hr period our covered by your warranty.
The consumer must notify Sven & Son in writing of any claims. Pictures of the mattress and tag will need to be sent as well.
We Look forward to having you a part of our family and providing the best service to you.
Sven & Son