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We offer our customers a stress-free 120-night comfort guarantee. If for some reason you are not fully satisfied with your mattress, we offer a one-time mattress exchange. Simply pick out another mattress and the cost of your original mattress will be applied to your new one. It’s that simple!
Please note: Sven & Son will NEVER restock or resell a mattress once it has been opened. We may ask that you donate your unwanted item(s) to a local non-profit.
The 120-night comfort guarantee is only offered one time per mattress purchased. Warranty exchanges are not eligible for an additional guarantee unless original item is deemed defective. Some exclusions apply; sale items and mattresses sold as a bundle are not eligible.
Our adjustable beds are supported by an industry leading warranty. If you are not fully satisfied, contact us within the first 30 days for a full refund, minus return shipping. After 30 days and up to one year, we will still refund your order minus return shipping, but we will require a 20% restocking fee. You can also submit a request using our Return Request Form.
For mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress of the same size.
Customer Service Email
info@svenandson.com
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