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Warranty Information

Free Warranty (Included)

If your mattress sinks 3/4" inch or more within 10 years, we'll replace it for free.
  • 2 year non-prorated warranty $199 value
  • 10 year standard warranty
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
  • 2 year non-prorated warranty $299 value
  • 25 year standard warranty
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
  • 2 year non-prorated warranty $599 value
  • 25 year standard warranty
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Limited Warranty - Furniture Products

Sven & Son is proud to offer furniture crafted with thoughtful design, quality materials, and lasting durability. Each product is inspected prior to shipment to ensure it meets our quality standards and is ready to provide years of reliable use in your home.

Warranty Coverage

Sven & Son provides a limited warranty covering defects in materials and workmanship under normal residential use and care for a period of twelve (12) months from the date of delivery to the original purchaser.

This warranty applies only to products purchased directly from Sven & Son or an authorized Sven & Son retailer.

What Is Covered
  • Manufacturing defects in materials or workmanship
  • Structural or functional issues that occur under normal use
What Is Not Covered
  • Natural variations in color, grain, texture, or material characteristics inherent to wood, fabric, leather, stone, or other natural materials
  • Normal wear and tear
  • Damage resulting from misuse, abuse, neglect, improper installation, improper maintenance, or unauthorized repairs or modifications
  • Incidental or consequential damages
  • Cosmetic expectations such as minor finish variations, small chips, scratches, or surface marks that do not affect product function

Deluxing, defined as minor touch-ups, cleaning, waxing, polishing, or finish adjustments to meet personal cosmetic preferences, is not considered a defect and is not covered under this warranty.

Warranty Resolution

At its discretion, Sven & Son’s obligation under this limited warranty is limited to one of the following, after inspection and approval of the reported issue:

  • Repair of the defective product
  • Replacement of defective parts (when available; availability not guaranteed)
  • Replacement of the defective product if repair or parts replacement is not feasible

All warranty claims are subject to inspection and approval prior to resolution.

Additional Terms

This warranty is valid only for the original purchaser and is non-transferable. Proof of purchase is required for all warranty claims.

Sven & Son reserves the right to discontinue products, modify specifications, finishes, or materials, and make product changes without prior notice.

Diamond Coverage Plan (from $249)

  • +$249 (complete 5 year coverage)
  • Includes 100% of part costs, shipping costs, and technician costs.
  • +$299 (complete 10 year coverage)
  • Includes 100% of part costs, shipping costs, and technician costs.
Customer Service Email info@svenandson.com
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Warranty FAQ

For the (free) Included Warranty:
To register your standard warranty (included free with purchase), please visit our Warranty Registration Page.
For the (premium) Diamond Coverage Plan:
We will automatically process Diamond Coverage Plan registration after it is purchased. If you are interested in Diamond Coverage but haven't purchased it yet, please click here.
You can upgrade your warranty to the Diamond Coverage Plan as long as it's within 1 year (365 days) of your initial purchase.
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
Most competitors only cover the first year with a limited warranty up to 20 years that covers the metal frame only. 
Compare with ours below:
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
The Free Included Warranty is not transferable. However, the Diamond Coverage Plan is transferable.
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
Warranties are non-refundable.
Amazon's warranty option grants you 2 years of coverage through Asurion. Since we already include this free of charge, we do not recommend buying the 2 Year Furniture Protection Plan through Amazon. If you're interested in comprehensive coverage of your purchase, we recommend our Diamond Coverage Plan.
The (free) included warranty includes:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
The (premium) Diamond Coverage Plan includes:
Full parts, labor, and shipping for the duration of the plan (either 5 or 10 years).
Rest easy - this is your current coverage:
Classic, Classic+, Bliss, and Platinum Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-5: 75% parts (no labor, no shipping)
Years 6-10: 50% parts (no labor, no shipping)
Years 11-25: 25% parts (no labor, no shipping)
Essential Series Bases
Years 1-2: Full parts, labor, and shipping
Years 3-4: 75% parts (no labor, no shipping)
Years 5-6: 50% parts (no labor, no shipping)
Years 7-10: 25% parts (no labor, no shipping)
If you'd like comprehensive coverage of all parts, shipping, and labor beyond your initial 2 years (we have 5 year and 10 year options), our Diamond Coverage Plan is a great option. 
Please contact us so we can help!