120-Night Comfort Guarantee*
At Sven & Son, we offer our customers a stress-free 120-night comfort guarantee. If for some reason you are not fully satisfied with your mattress, we offer a one-time mattress exchange. Simply pick out another mattress and the cost of your original mattress will be applied to your new one. It’s that simple!
*Sale items and mattresses sold as a bundle are not eligible due to the heavy discounts being offered.
Industry Leading Warranty
If it sinks 3/4 inch+ (body impressions), we’ll replace free within 10 years.
Essential Series Base:
10 year prorated base; 1 year non-prorated warranty, $199 value
Classic/Classic+ Series Base:
5 year non-prorated warranty $299 value; 25 year standard warranty
Bliss/Platinum Series Base:
25 year standard warranty; 10 year non-prorated warranty, $599 value
We work with you to make sure that you are 100% satisfied. Our adjustable beds are supported by an industry leading warranty. If you are not fully satisfied, contact us within the first 30 days for a full refund, minus return shipping.
After 30 days and up to one 1 year, we will still refund your order minus return shipping, but we will require a 20% restocking fee. You can also submit a request using our Return Request Form.
On mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress.
All Sven & Son orders are shipped to you at no extra cost.
Need Setup Assistance?
We offer In-Home Setup for an additional charge. Contact us for more information.
In home set up went well.
When they unboxed the bed and notice some type of damage that must have happened in shipping they where quick to show me and give me my options. Both gentleman where great to work with in getting the beds in place and set up.
Cut bed cover
Fairly comfortable. Disappointed in a tear, cut in the bed cover. Customer service seemed more interested in requiring pics and some other info than resolving the issue. One side inflated fully after a couple days. One side still isn't fully inflated. I guess it's better than a $10000 tempurpedic.
Sven & Son
Good afternoon, Please give us a call at 904-474-9998. We want to investigate the issue with your mattress not fully expanding.
Pleased with the beds and the great Service.
Great quality and great set up!
In love and never slept better!
In home set up
Mattress does not line up with the frame