120-Night Comfort Guarantee*
At Sven & Son, we offer our customers a stress-free 120-night comfort guarantee. If for some reason you are not fully satisfied with your mattress, we offer a one-time mattress exchange. Simply pick out another mattress and the cost of your original mattress will be applied to your new one. It’s that simple!
*Sale items and mattresses sold as a bundle are not eligible due to the heavy discounts being offered.
Industry Leading Warranty
If it sinks 3/4 inch+ (body impressions), we’ll replace free within 10 years. Some exclusions apply on 120 night sleep guarantee; sale items and mattresses sold with a bundle are not eligible.
Essential Series Base:
10 year prorated base; 1 year non-prorated warranty, $199 value
Classic/Classic+ Series Base:
5 year non-prorated warranty $299 value; 25 year standard warranty
Bliss/Platinum Series Base:
25 year standard warranty; 10 year non-prorated warranty, $599 value
We work with you to make sure that you are 100% satisfied. Our adjustable beds are supported by an industry leading warranty. If you are not fully satisfied, contact us within the first 30 days for a full refund, minus return shipping.
After 30 days and up to one 1 year, we will still refund your order minus return shipping, but we will require a 20% restocking fee. You can also submit a request using our Return Request Form.
On mattresses purchased within a bundle, we will credit you the amount that was paid for the mattress towards the purchase of another mattress.
All Sven & Son orders are shipped to you at no extra cost.
Need Setup Assistance?
We offer In-Home Setup for an additional charge. Contact us for more information.
In home set up
Mattress does not line up with the frame
What a great set up team!
Our “white glove” set up team did not wear gloves, but they did work with efficiency and good humor. All packing was removed and the floors were clean when they left. Thank you for hiring experts!
New but love it so far
Only have had the bed for a week but love it so far. Nothing negative. It’s everything we expected. We used the as we are elderly and were very happy with the service provided
A good nights sleep
We are enjoying our new Sven and Son bed as it is everything that is advertised . I am sleeping better on it than my old Posture - pedic mattress and I love being able to raise the bed . I have less issues with my snoring as well.
Setup Services Should Include Taking Away Old Matress
For $295 I would think taking away the old mattress would be included and it would be made clear it is not. I had to pay an additional $195 to have old mattress and base removed. The guys who did the setup and take away did a nice job.