Shipping
How long does it take to ship my order?
Curbside delivery for our adjustable beds & mattresses will arrive 1-2 weeks after ordering. With curbside delivery, the freight carrier will call you and schedule a delivery appointment. They won't take the item inside the home. These are contracted carriers not directly affiliated with Sven & Son. They'll pull up to the curb, offload the goods on a pallet, deliver the goods, then leave. They will not bring it inside, so be sure to have help capable of lifting heavy goods OR consider the in-home setup delivery option.
In-home setup delivery will typically arrive around 3-4 weeks after purchase, depending on how remote your home is from major shipping hubs. Due to COVID-19 and industry demand, scheduling in-home setup delivery adds a couple of weeks onto the traditional free curbside delivery time of 1-2 weeks
I'm worried about my item being damaged.
Curbside
delivery for our adjustable beds & mattresses will arrive 1-2 weeks
after ordering. With curbside delivery, the freight carrier will call
you and schedule a delivery appointment. They won't take the item inside
the home. These are contracted carriers not directly affiliated with
Sven & Son. They'll pull up to the curb, offload the goods on a
pallet, deliver the goods, then leave. They will not bring it inside, so
be sure to have help capable of lifting heavy goods OR consider the
in-home setup delivery option.
How does in-home set up, delivery work?
Curbside
delivery for our adjustable beds & mattresses will arrive 1-2 weeks
after ordering. With curbside delivery, the freight carrier will call
you and schedule a delivery appointment. They won't take the item inside
the home. These are contracted carriers not directly affiliated with
Sven & Son. They'll pull up to the curb, offload the goods on a
pallet, deliver the goods, then leave. They will not bring it inside, so
be sure to have help capable of lifting heavy goods OR consider the
in-home setup delivery option.
When will my order arrive?
Curbside
delivery for our adjustable beds & mattresses will arrive 1-2 weeks
after ordering. With curbside delivery, the freight carrier will call
you and schedule a delivery appointment. They won't take the item inside
the home. These are contracted carriers not directly affiliated with
Sven & Son. They'll pull up to the curb, offload the goods on a
pallet, deliver the goods, then leave. They will not bring it inside, so
be sure to have help capable of lifting heavy goods OR consider the
in-home setup delivery option.
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